FAQ
Order Query
IS MY PAYMENTS SECURE?
We currently utilize the services of stripe, a trusted and widely recognized name in the payment processing industry. With a track record of excellence and a focus on security, stripe ensures that your transactions with us are seamless, protected, and meet the highest standards of online security.
TOTAL SHIPPING TIME?
We dispatch all of the order same day except weekends and bank holiday. Delivery time varies on shipping provider. Marjority of our products delivery time 2 to 4 days. Item arriving from Europe takes 7 to 10 days. Items from china will take 10 to 20 days. All delivery will be provided on order confirmation email.
CAN I RETURNS?
We do accept returns on all of our orders. Return windows 30 days from date of purchase. See more details in our return and refund policy.
Product handling
At our online store, we understand that your satisfaction goes beyond the purchase—it extends to the longevity and care of your chosen products. That’s why we’re dedicated to providing not only top-notch items but also valuable insights on product care. Explore our website to find care instructions, maintenance tips, and helpful guides tailored to each product category.
We take immense pride in delivering unparalleled product quality that exceeds expectations. Each item in our collection is meticulously sourced from reputable suppliers, ensuring that only the finest materials and craftsmanship make their way to you.